Privacy Policy

Last Updated: June 16, 2025

This Privacy Policy describes how Madovelik ("we," "us," or "our") collects, uses, and shares information about you when you access or use our platform available at madovelik.info and any related services we provide (collectively, the "Services"). By using our Services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you provide when you register an account, enroll in a masterclass, contact us, or otherwise interact with our Services. This may include:

Full name and contact details such as email address and phone number
Billing and payment information processed through our payment providers
Profile information including professional background or learning preferences
Messages, feedback, or correspondence you send to us

1.2 Information Collected Automatically

When you use our Services, certain information is collected automatically through cookies, log files, and similar technologies, including:

IP address and approximate geographic location
Browser type, operating system, and device identifiers
Pages viewed, features used, and time spent on the platform
Referring URLs and navigation paths through the Services

1.3 Information from Third Parties

We may receive information about you from third-party services, such as payment processors, analytics providers, or social login providers, if you choose to connect those services to your account.

2. How We Use Your Information

We use the information we collect for the following purposes:

To create and manage your account and provide access to our Services
To process payments and fulfill enrollment in courses or masterclasses
To personalize your learning experience and recommend relevant content
To communicate with you about your account, updates, and support requests
To send promotional communications where you have given consent or where permitted by applicable law
To monitor, analyze, and improve the performance and security of our Services
To detect and prevent fraud, abuse, or violations of our terms
To comply with legal obligations and enforce our policies

3. Legal Bases for Processing

We process your personal information only when we have a valid legal basis to do so. Depending on the context, this may include:

Performance of a contract: processing necessary to deliver the Services you have requested
Legitimate interests: improving our Services, preventing fraud, and communicating with users in ways that do not override your rights
Consent: where you have explicitly agreed to a specific use, such as receiving marketing emails
Legal obligation: where processing is required to comply with applicable law

4. Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We engage trusted third-party service providers to support the operation of our Services, including hosting infrastructure, payment processing, email delivery, and analytics. These providers access your information only to the extent necessary to perform services on our behalf and are bound by confidentiality obligations.

4.2 Instructors and Experts

Where necessary to facilitate your participation in a masterclass, limited information such as your name and enrollment status may be shared with the relevant instructor or expert delivering the content.

4.3 Legal and Compliance Disclosures

We may disclose your information if required to do so by law, regulation, or legal process, or if we believe such disclosure is necessary to protect the rights, property, or safety of our users or the public.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices available to you.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our Services. Cookies are small data files placed on your device that help us remember your preferences, authenticate your session, and understand how you use the platform.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our Services. Where required by law, we obtain your consent before placing non-essential cookies.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we delete or anonymize it in a secure manner.

7. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or alteration. While we strive to maintain strong security practices, no system is completely secure. We encourage you to use a strong, unique password and to contact us immediately if you suspect any unauthorized access to your account.

8. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to legal limitations
Object to or restrict certain types of processing
Withdraw consent where processing is based on consent
Request a portable copy of your information in a structured, machine-readable format

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will take prompt steps to delete that information.

10. Links to Third-Party Services

Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to those external services, and we are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will notify you by updating the date at the top of this policy and, where appropriate, by sending a notification to the email address associated with your account. Your continued use of the Services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Email: [email protected]
Phone: +1 418 800 1830
Mailing Address: 4300 Bartlett Rd, Beamsville, ON L0R 1B1, Canada
Website: madovelik.info